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Provided by MicroSave.
These interviews are from Eko, an Action Research Partners (ARPs) of MicroSave, and from FINO, who shares the experiences and challenges that they are facing while testing using electronic and mobile banking technology.
The role of technology in financial inclusion and in making financial transactions secured has been well proven. MicroSave is working with E/M-Banking promoting MFIs, to pilot test electronic options, which are totally market-led solutions for financial services. The focus has been to understand the client’s priorities in terms of client interface with the electronic option and the value proposition that clients look for in these alternative channels of delivery.
