Microfinance Podcast » Customer Service http://www.microfinancepodcast.com the largest training videos library on microfinance Fri, 16 Sep 2011 19:58:26 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 MFP 118. Roger Voorhies: Opportunity International Bank of Malawi. Part 2 http://www.microfinancepodcast.com/mfp-118-opportunity-international-bank-of-malawi-interview-with-roger-voorhies-founder-and-former-ceo-%e2%80%93-oibm-part-2/ http://www.microfinancepodcast.com/mfp-118-opportunity-international-bank-of-malawi-interview-with-roger-voorhies-founder-and-former-ceo-%e2%80%93-oibm-part-2/#comments Mon, 04 Oct 2010 10:00:36 +0000 Oxana Holtmann http://www.microfinancepodcast.com/?p=1378

Roger Voorhies, Founder and Former CEO, OIBM talks about the bank’s institution building, the bank’s experience with technology – cards, m-banking, ATMs, and whether the OIBM experience can be replicated in other regions.
06:44 minutes


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]]> http://www.microfinancepodcast.com/mfp-118-opportunity-international-bank-of-malawi-interview-with-roger-voorhies-founder-and-former-ceo-%e2%80%93-oibm-part-2/feed/ 0 MFP 006a. BN #28. Customer Service – Why It Is Important For MFIs. PDF http://www.microfinancepodcast.com/mfp-006_a-customer-service-why-it-is-important-for-mfis/ http://www.microfinancepodcast.com/mfp-006_a-customer-service-why-it-is-important-for-mfis/#comments Mon, 14 Apr 2008 21:25:12 +0000 Oxana Holtmann http://www.microfinancepodcast.com/?p=66

MicroSave Briefing Note #28. Customer Srvice – Why It is Important for MFIs. For more Briefing Notes and Toolkits, please visit the MicroSave web site.
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